Shipment

Pick up in store available Saturdays between 10am - 12pm

Store address : 221 Bulwer St Perth WA

Orders can be placed online prior or purchased in store. Eftpos available

Please contact us if you are unable to pick up on a Saturday. Pick up can be organized during the week by appointment

 

Postage options Australia : all products, except the frozen raw meals, are available online, to be posted out Australia wide via Aus Post. Postage options and pricing at the checkout

 

International shipping options available at the checkout

We do not collect duties or taxes during checkout, you will be responsible for paying them if required. It is important to understand that you may be charged duties and taxes by your government at the time of receiving the package. These duty and tax laws vary greatly from country to country, so it’s best you check the laws in your country.

If you refuse to pay any duties or taxes charged when accepting the package, if it is returned to us intact and in condition for resale we will refund you the full amount of the product cost minus shipping and (including the cost of return shipping if applicable). The refund will be issued upon receipt of the returned package.

*Packages are sometimes stopped and inspected by Customs officials at the border of the receiving country. If stopped for inspection or held by customs for any reason, there may be a delay in the timely delivery of your package*

Please also note: orders into some countries are at a high risk for seizure by customs authorities and all international orders are shipped at the buyer's risk of product seizure.

It is not possible for Raw Meow Pty Ltd to know and keep current on the laws and policies of what is and is not allowed in every country. It is your responsibility to check if the ingredients in this product are allowed in your country before you place your order. If your package is stopped by customs and returned to us, we will give you a refund, as outlined, above. Unfortunately, if your package is seized and destroyed, we are not able to offer a refund.

International Shipping Disclaimer

Raw Meow Pty Ltd cannot be held responsible for any laws or regulations that result in the Customs authorities of your country applying additional cost to your order, whether tax or duties, nor any related delivery delays or seized products. In the event additional fees are assessed to your order, your local Customs authority will contact you directly. As Raw Meow Pty Ltd is an Australian based company, we bill all of our customers in AU dollars; your credit card issuing company processes the currency conversion. By ordering from Raw Meow Pty Ltd you agree to our policies, above.

Thank you for supporting Raw Meow